System Requirements

To utilize the LMS properly, there are certain basic system requirements that need to be met:

    • JavaScript is enabled
    • Cookies are accepted
    • Flash is enabled*

*Flash could potentially be needed to view videos and webinars. We are working to replace these videos with a more flexible format. 

Recommended Browsers:

It is always a good idea to keep your browsers up to date. You can check which browser version you are using with the following tool: What is my browser, and is it up-to-date?

The following browser versions have been tested and are fully supported in the LMS:

    • Chrome 72+
    • Firefox 64+
    • Safari 10+
    • Microsoft Edge 13+

NOTICE: Internet Explorer (IE) is unsupported. Using IE may result in an inability to view/complete training content and login/password reset issues.

If you are using a browser version not on this list, we cannot guarantee proper functionality or user experience.


If you have specific questions or experience technical issues that cannot be resolved, please visit the PDA LMS Help Center.

NOTE:  In many instances, you can resolve technical issues by clearing web browser cache/cookies.   If you require assistance to complete the steps provided in this link, please consult with your agency's IT department.